Frequently Asked Questions

Paint by numbers is a guided painting activity where a canvas is divided into numbered sections. Each number corresponds to a specific paint color, allowing you to create a complete artwork step by step.

No experience is needed. Our kits are designed for beginners and hobbyists alike, with clear instructions to guide you from start to finish.

Completion time varies depending on the size and complexity of the design. Some paintings can be finished in a few sessions, while more detailed pieces may take longer.

Yes. You can work on your painting whenever you like, whether for a few minutes or several hours at a time.

Each kit includes:

• Pre-printed numbered canvas
• Acrylic paints matched to each number
• A set of brushes in different sizes
• Reference guide and instructions

Everything you need is included.

Yes. Our acrylic paints are non-toxic and safe for regular use.

The paints are designed to stay usable for a long time when properly sealed. Always close the lids tightly after use.

If a paint becomes thicker, you can add a small drop of water and mix it gently to restore its consistency.

For some lighter colors, applying a second coat can improve coverage and create a smoother finish.

Yes. You can turn your own photo into a paint by numbers kit.

Clear, high-resolution images with good lighting and strong contrast work best. Close-up subjects tend to produce better results than distant or blurry images.

The final result will closely resemble your image, but some simplification is necessary to adapt it into a paintable format.

Orders are prepared within a few business days before shipment.

Shipping times vary depending on your location. Once your order is shipped, you will receive tracking information.

Yes. A tracking number will be sent to your email after your order is shipped.

If your order has not yet entered production, changes may be possible. Please contact us as soon as possible.

Orders can only be canceled within a limited time after purchase. Once processing begins, cancellation may not be possible.

If your kit arrives damaged, please contact us with your order number and photos of the issue. We will review and assist you.

If any item is missing, contact us with your order details and we will help resolve the issue.

Mistakes can be corrected by letting the paint dry and repainting the area with the correct color.

Returns are accepted within 14 days for unused items in original condition.

Custom kits may not be eligible for refunds once production has started due to their personalized nature.

Return shipping costs are the responsibility of the customer.

Keep your paints sealed and store your canvas in a dry, flat place.

Yes. Once completed, your painting can be framed and displayed.

Sealing is optional, but it can help protect the surface and give a more uniform finish.